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Customer Register Privacy Policy

According to the data protection regulation, the data controller is obligated to inform the data subjects in a clear manner. This policy fulfills the obligations.

Data Controller
Company name: Finnamie Oy
Contact Information:
Kotipellontie 7A
00680 Helsinki

If any issues related to the register, please contact:
Milla Janhonen
Kotipellontie 7A
00680 Helsinki
info@finnamie.com

Data Subjects

The register collects data on customers, potential customers, members of the Finnamie network (e.g., service providers), and potential members. While visiting our website or contacting us with our site, we might ask to provide your first, last name, phone number and email. While visiting our site there is automatically collecting by Usage Data. The purpose of using the information is to enable the maintenance of customer relations, the improvement of customer relations, and the enabling of appointment bookings and invoicing. We use the collected personal data to maintain customer relations between the Controller and the customer, manage bookings and invoicing. If there is someting to ask with your  information or data - the person / customer can request the deletion of information from info@finnamie.com

Basis for Maintaining the Register and Purpose of Use Basis for maintaining the register:

• Personal data is processed based on the data subject's customer relationship.

• Personal data is processed based on consent, for example, a potential customer list collected at trade fairs with consent for marketing.

Purpose of personal data processing and use of the register:

Personal data is processed only for pre-defined purposes, which are as follows:

• Providing information about services

• Communication related to training in the network

Personal Data Stored in the Register

The customer register contains the following information:

Contact Information:

• Name and possible company

• Address

• Email

• Phone number

• Information about purchased products/services

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Data Subject's Rights
The data subject has the following rights, and requests for exercising these rights should be made to info@finnamie.com

Right of Access:
The data subject may check the personal data we have stored.

Right to Rectification:

The data subject may request the correction of any incorrect or incomplete information.

Right to Object:

The data subject may object to the processing of their personal data if they believe that it has been processed unlawfully.

Right to Opt-Out of Direct Marketing:

The data subject has the right to prohibit the use of their data for direct marketing purposes.

Right to Erasure:
The data subject has the right to request the deletion of their data if the processing of such data is no longer necessary. We will process the deletion request and either delete the data or provide a justified reason if the data cannot be deleted.
Please note that the data controller may have a legal or other obligation to retain certain data. For example, accounting records must be kept for 10 years under the Accounting Act (Section 2, Section 10), and thus, accounting-related data cannot be deleted before this period expires.

Withdrawal of Consent:
If the processing of personal data is based solely on consent (rather than a customer relationship or membership), the data subject may withdraw their consent.

Right to Complain to the Data Protection Authority:
The data subject has the right to lodge a complaint with the Data Protection Authority if they believe that their personal data is being processed in violation of the applicable data protection laws.
Contact details for the Data Protection Authority:
www.tietosuoja.fi/fi/index/yhteystiedot.html

Regular Sources of Information
Customer data is usually obtained:

• Directly from the customer at the beginning of the customer relationship

• Through online forms completed by the customer

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Usage Data

​While using and visiting our website it automatically collecting Usage Data which is Internet Protocol address(IP address) what is used in your device, browser type and version, how long you visit at our site and pages, pages you visit in our site, type of your device you visit, and diagnostic data.

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Cookies

We use cookies on our Finnamie website to improve and secure the use of the site, as well as for the proper operation of our marketing and services.

Regular Disclosures of Information

Our company complies with data protection legislation. We do not use external service providers for our communications.

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Duration of Data Processing
Personal data is processed for as long as the customer relationship is active.

Registered individuals can unsubscribe from our marketing list via the link in every marketing email we send.

Processors of Personal Data

The data controller and its employees process the personal data. We may also outsource part of the personal data processing to a third party, ensuring through contractual arrangements that personal data is processed in compliance with the applicable data protection laws.

Only Finnamie Oy processes the customer register.

Transfer of Data Outside the EU

Personal data is not transferred outside the EU or the European Economic Area.

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Automated Decision-Making and Profiling

The primary logic behind data collection is a button placed on the website where individuals can subscribe to newsletters related to topics of interest.

We collect and use data for profiling individuals interested in Finnish culture and tourism, allowing us to offer them relevant information such as cultural training, meetings, or other events. In each email we send, the registered individual can choose to unsubscribe from the mailing list.

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Updated 19.12.2024